Terms and Conditons
*please read the terms and conditions below carefully. Upon sending us a confirmation email, client has agreed to the terms and conditions below, and further complaints regarding the clauses below will not be processed. Thank you for your cooperation
- Translation result standard
a. English/Indonesia : Courier New 12pt, double space, A4 Size
b. Chinese : Simsum body 12pt, double space, A4 Size
- Customer has to provide a clear data that wants to be translated in one of these formats: word, excel, pdf, or scan result and email it to: firstname.lastname@example.org;
- The total price to be paid will be calculated from the sum pages of translation result; our initial estimation of the total translation result pages may not be 100% correct, slight differences in the total pages calculation might occur.
- After an initial offer is sent, client will be expected to pay 50% deposit and send the proof and confirmation through email to IF International. Only after receiving both then the translation work can be started.
- The limit for total translation pages per day is 10pages. When exceeding 10 pages per day, an extra 30% from the standard price will be charged (adjustments might be made depending on the conditions of the order)
- Documents that need to be translated in less than 24hours will be charged double the standard price;
- If the translation result reaches 50 pages and more, client will be eligible for 5% discount; if the translation result reaches 100 pages and more, client will be eligible for 10% discount.
- Client has to pay the remaining balance within 7days after the invoice is sent through email.