confidentiality-guarantee

  • Confidentiality Guarantee
    Within 7x24hours after our client receive their translation result and do not have any complaint or revision, we will delete all related documents from our database to ensure no disclosure of any information in the documents of our clients shall be known or used by third parties.
  • Quality Guarantee
    IF International has established a strong team of professional translators. Through sticking to its principle of using professional translators who speak target language as their mother tongue,  IF translation can guarantee the translation result to be authentic.Furthermore, IF translation also provide proof reading before submitting the final result to our clients. Our high quality translation result has gained high recognition and compliment from our clients and business partners.
  • Time Guarantee
    IF Translation promise to get translation work done with highest efficiency and submit translation result to customers before the due date.  If there is a Force Major incident (flood, earthquake, weather changes, everything beyond our control) occur and as a result we might not finish the translation on time, we will try our best to stick to the due date. If it’s impossible to submit the translation result on time, we will keep active communication with our clients for other options.
  • Afterservice Guarantee
    IF Translation gives a 7 working days after service assurance period after the translation is done. If there are any inaccuracy or  revisions need to be done, clients can mark them down and feedback to IF Translation within the after service period. We will provide timely revision for our clients until they satisfied.